We provide you with the following information about our purchasing policies through the web.
The payment of the reservation will be made through the Redsys platform through a virtual POS with the maximum security guarantees and in accordance with the requirements established by this platform. You will be redirected to a secure site with Security Certificate to guarantee full security in your transactions.
We detail the cancellation and refund policies for this establishment:
HOTEL BLUESENSE SIERRA DE MADRID
- Cancellation / modification policy:
You can cancel your reservation free of charge up to 1 day before your arrival date. You will pay the first night if you cancel in a period of time less than 24 hours of the day of arrival. If you do not show up, the whole stay will be charged, regardless of the number of nights.
- Payment Policy: 100% of the price of the entire stay will be charged on arrival.
- Non Refundable Rate: Making the reservation in advance a 10% discount on the general rate will be applied. The total amount will be paid in advance after making the reservation and it will be charged even if the reservation gets canceled.